Legal warning

Ownership

The owner of this website www.wholegreen.es (hereinafter “the website”) is Whole Green SL (hereinafter “Whole Green” or “Growshopw Whole Green”) with CIF B72847163 and tax address at PASEO DE LA ERMITA 4 , 28979 SERRANILLOS DEL VALLE, MADRID (SPAIN). The email address to contact the company is: wholegreen@wholegreen.es

Object

Whole Green makes this document available to users in order to comply with the obligations of Law 34/2002, on Information Society Services and Electronic Commerce (LSSI), and to inform them about the Conditions of Use of the Site. website, which can be found in the link “Conditions of Use”. Any person who accesses this website agrees to know and comply with the provisions of this text, as well as the other legal and commercial notices made available to Growshop Whole Green. in the different links on the website. Growshop Whole Green reserves the right to modify the information on the website, without obligation to notify users of said obligations. The publication on this same website is sufficient.

Use of the website

The user agrees to use the website only to make legally valid inquiries or orders and not to make any false or fraudulent orders. Otherwise, we will be forced to cancel it and, if appropriate, inform the relevant authorities.

The user must not make any prohibited use of this website, meaning, among others and not limited to them, intentional introduction of viruses, Trojans or any technologically harmful material.

The user, by accepting this legal notice, agrees to agree with everything written in it.

Growshop Whole Green will not be responsible for any damage or loss that affects your computer as a result of the previous actions, or the use of the website or the downloading of content from it or to which it redirects.

This website is for adult use only. To access it you must be of legal age of 18 years or older in Spain or the legal age of majority in your place of residence or whose jurisdiction is applicable to you.

You should also refrain from visiting this site if viewing it is illegal in your country of residence.

Growshop Whole Green reserves the right to cancel an order when it is detected that there is a manifest error in the publication of the price of the product, paying in full the payment received from the client by the same means in which it was made.

When a price appears on a website that is ridiculously low or manifestly lower than its market value, the Civil Code establishes that contracts with illicit causes do not produce any legal effect. The cause is illicit when it opposes the law or morality, as in this case in which the consumer would obtain unjust enrichment, contravening the provisions of article 7 of the Civil Code, which establishes that rights must be exercised in accordance with the requirements of good faith, since the Law does not protect the abuse of the right or the antisocial exercise of the same.

Links to other web pages

The website may contain links to other pages, social networks and third-party materials. These links are provided for informational purposes only. Growshop Whole Green has no control over such content. Because of this, Growshop Whole Green cannot be held responsible for any damages or losses arising from the use of such links or third-party material.

Intellectual and industrial property

The website www.growshopwholegreen.es is property of Jose Carlos Delgado Gonzalves, and consequently its use is totally prohibited without our prior express written authorization from the owner.

The intellectual and industrial property rights over the contents of the website (including designs, texts, images, graphics, icons, photographs and other audiovisual or sound content, as well as the sui generis right over the database), the design, The distinctive signs (brands and trade names), the derived computer programs (including the source codes), as well as the different elements that make up the website correspond to Growshop Whole Green, only it has the right to use and exploit them, and , therefore, constitute works protected by current intellectual and industrial property legislation.

Growshop Whole Green undertakes not to disclose the information obtained from its clients and users to third parties.

The use of the website by the user does not in any way imply the transfer of intellectual and/or industrial property rights over it, its contents and/or distinctive signs. To this end, through this Legal Notice, and except in those cases in which it is legally permitted, the user is expressly prohibited from reproducing, transforming, distributing, publicly communicating, making available, extracting and/or reusing all or part of it. of the website content.

It is strictly prohibited to copy and modify, in whole or in part, the designs, texts, images, fonts, graphics, icons, brand and other visual content. In this sense, the content of the Website may not be used or reproduced in whole or in part in any application or web page, it may not be printed on any physical product nor may it be copied, reproduced, modified, used or distributed for commercial purposes. .

Growshop Whole Green reserves the right to take appropriate civil or criminal actions against users who violate its industrial or intellectual property rights.

Cookies policy

Access to this website may involve the use of cookies.

Cookies are small amounts of information that are stored in the browser used by each user so that the server remembers certain information that will later only be read by the server that implemented it. Cookies generally have a limited duration in time. No cookie on this website allows you to contact the user's telephone number, email address or any other means of contact. No cookie on this website can extract information from the user's hard drive or steal personal information. The only way on this Website for a user's private information to become part of the cookie file is for the user to personally provide that information to the server.

The set of "cookies" helps us improve the quality of our website, allowing us to control which pages our users find useful and which they do not. Cookies are essential for the functioning of the Internet, providing countless advantages in the provision of interactive services, facilitating the navigation and usability of our website. In any case, the user can disable the use of cookies from the settings of their internet browser or can establish certain policies that allow activating a private mode through which cookies are always deleted after their visit.

Commercial communications

In application of article 20 et seq. of Law 34/2002, of July 11, on information society services and electronic commerce, Growshop Whole Green does not send commercial communications by email unless it has express authorization. of the recipient thereof. In any case, the user can request that commercial information not be sent through the customer service channels at any time or by writing to us at the email address wholegreen@wholegreen.es

Privacy and data protection policy

The personal data obtained through the Growshop Whole Green data collection forms will be incorporated into a personal data file, with computerized support.

Data collection is carried out computerized, from the forms on its own website to its database. Whenever Growshop Whole Green needs to obtain user information, it is requested that you expressly provide it to us voluntarily.

The personal data received is treated confidentially and exclusively for the purpose of offering the requested services, with all the legal and security guarantees imposed by Law 34/2002 of July 11, on Information Society Services and Commerce. electronic, and in accordance with the General Data Protection Regulation (GDPR) REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 and applicable from May 2018.

In accordance with said legislation, a Data Protection Officer is defined, and it is guaranteed that personal data will be deleted as provided by legislation, no automated decisions or profiling are made, there is no transfer to third countries outside the EU, The interested party is informed of the right to file a claim with the Control Authorities, and the data is always obtained from the same interested party.

Data file:

Data file name: CUSTOMERS AND/OR SUPPLIERS

Name of the person responsible for the Data Processing of Growshop Whole Green: Whole Green SL with CIF B72847163. Form of contact with the person responsible for Data Processing: Pso. de la Ermita 4, 28979 Serranillos del Valle, Madrid. E-mail: privacy@wholegreen.es

Record of treatment activities:

In the aforementioned CLIENTS AND/OR SUPPLIERS file, it contemplates a type of personal data processing, Clients.

Treatment: Clients.

Purpose of treatment: Management of the relationship with clients.

Clients: People with whom a business relationship is maintained as clients.

Categories of personal data: Those necessary to maintain the commercial relationship. Invoicing, sending postal or email advertising, after-sales service and loyalty. With all this, being able to offer the product sales service, according to the interests of the visitor or client. Growshop Whole Green undertakes not to transfer, sell, share or communicate personal data with third parties. The data will be collected exclusively for specific, explicit and legitimate purposes, and will not be further processed in a manner incompatible with said purposes.

Identification: Name and surname, NIF, postal address, telephone numbers, e-mail.

Bank details: Growshop Whole Green does not obtain bank details from its customers, as payments are made through other companies or services.

The categories of recipients to whom personal data could be communicated: Tax Administration, or another public body dependent on the General Administration of the State of Spain, which requests it.

Conservation of personal data:

Clients' personal data will be deleted as provided by Spanish tax legislation, during its corresponding regularization period and the following four years.

Customer data for products that fall within CE safety regulations, such as toys, may be kept for 10 years, if necessary for product traceability, or complaints registration, in compliance with Directive 2009/48/EC. about toy safety.

Automated decisions:

No automated decision making or profiling is performed.

Legitimation:

The legal basis on which the treatment is based may be:

Legitimation for the creation of legal documentation: When formalizing a sale, the processing of customer data is necessary for the creation of legal documentation, for example a sales invoice, in which the interested party is a party. The type of document is always indicated, so that there is no ambiguity about what it refers to.

Legitimation by consent of the interested party: The prospective offer of products and communications is based on the consent requested. Our policy regarding email focuses only on sending communications that the user has agreed to receive. If the user prefers not to receive these communications, we will offer them the possibility of exercising their right to cancel and renounce receiving these messages.

Recipients:

Growshop Whole Green undertakes not to transfer, sell, share or communicate personal data with third parties.

Rights:

The rights that assist interested parties are detailed, in relation to the person responsible for Data Protection, in accordance with the RGPD and are:

Right to request access to personal data relating to the interested party.

Right to request its rectification or deletion.

Right to request the limitation of your treatment.

Right to object to treatment.

Right to data portability.

The interested person can exercise these rights by contacting the person responsible for Data Protection, sending an e-mail to privacy@wholegreen.es, duly identifying themselves, and visibly indicating the specific right they exercise.

Likewise, interested parties are informed that they can file a claim with the competent Data Protection Control Authority, if they have not obtained satisfaction in the exercise of their rights, or the response from Growshop Whole Green has been delayed for more than one month: http://www.agpd.es/portalwebAGPD/CanalDelCiudadano/ejercicio_derechos/index-ides-idphp.php

Links to other websites and services:

The wholegreen.es website contains links to other websites, which have their respective privacy policies. When the visitor leaves the Growshop Whole Green website through links to other web services, the user will depend on the Privacy Policies of the respective sites visited.

The data of website visitors stored by Growshop Whole Green is not shared with the aforementioned services.

Growshop Whole Green does not see or have access to the passwords of the website user accounts.

Growshop Whole Green does not see or have access to customer banking details.

We remind you that you must be of legal age to access this website and purchase in our store.

It will be understood that the user accepts these conditions by completing and accepting any of the forms included on this website.

The user is solely responsible for the veracity and correctness of the data included, exonerating Growshop Whole Green from any liability in this regard. Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep it duly updated. The user agrees to provide complete and correct information in the registration or subscription form. Growshop Whole Green is not responsible for the veracity of information that is not its own creation and for which another source is indicated, and therefore does not assume any responsibility for hypothetical damages that may arise from the use of said information. Growshop Whole Green reserves the right to update, modify or delete the information contained on its web pages, and may even limit or not allow access to said information. Growshop Whole Green is exonerated from liability for any damage or harm that the user may suffer as a result of errors, defects and omissions in the information provided by Growshop Whole Green as long as it comes from sources other than Growshop Whole Green.

Security of personal data

The personal data collected by Growshop Whole Green by different means will be incorporated into a personal data file. This file is stored in compliance with the security obligations of the General Data Protection Regulation (GDPR), among others: Limited access to the file to only the Data Protection Officer, or technical security measures and protected access to the file, and copy of protected security.

If Growshop Whole Green becomes aware of a serious breach of personal data security, such as theft or improper access to personal data, the Spanish Data Protection Agency will be notified within 72 hours, from the incident detection.

SSL Website Security

SSL protocol. The Growshop Whole Green website uses the SSL protocol. The SSL protocol serves to increase the security of the website visitor, from a simple visit, filling out forms with personal data, or confirming the validity of the website. This way, visitors know that they are indeed browsing Growshop Whole Green, as opposed to a malicious website created by a third party.

The acronym SSL responds to the terms in English (Secure Socket Layer), which is a security protocol that makes your data travel more securely between a server and a web user, by encrypting the data sent. Encryption refers to the use of mathematical algorithms and a system of keys that are only identified between the user's website and the server. SSL technology is a highly secure transmission, with a low probability that personal data can be intercepted by others.

The Growshop Whole Green website uses the SSL protocol in any action that requires the user to enter personal or payment data.

The Growshop Whole Green website hosting server maintains the SSL certificate created by the Let's Crypt certificate authority (CA). https://letsencrypt.org/

How to identify a site with SSL

To identify a website with SSL, the address bar must begin with https://, and accompanied by some indication of a secure page. This indication may vary depending on the browser, usually a closed padlock symbol. If the website's address bar starts with http://, the site is not using a private connection. Someone else may be able to see or change the information you submit or that they obtain. If you see an information symbol, warning, or a message such as *Login is not secure* or *Payment is not secure*, do not enter personal information or sensitive information such as passwords or credit cards. If the web address begins with http: //, the visitor will access the secure page version by replacing http: // with https: //.