Legal notice
Ownership
The owner of this website www.wholegreen.es (hereinafter "the website") is Whole Green SL (hereinafter "Whole Green" or "Growshopw Whole Green") with CIF B72847163 and registered office at PASEO DE LA ERMITA 4, 28979 SERRANILLOS DEL VALLE, MADRID (SPAIN). The email address to contact the company is: wholegreen@wholegreen.es
Object
Whole Green makes this document available to users in order to comply with the obligations of Law 34/2002, on Information Society Services and Electronic Commerce (LSSI), and to inform them of the Conditions of Use of the Website, which can be found in the link “Conditions of Use”. Any person who accesses this website undertakes to be aware of and comply with the provisions of this text, as well as other legal and commercial notices made available to Growshop Whole Green. in the different links on the website. Growshop Whole Green reserves the right to modify the information on the website, without obligation to notify users of such obligations. Publication on this same website is deemed sufficient.
Use of the website
The user undertakes to use the website only to make legally valid enquiries or orders and not to make any false or fraudulent orders. Otherwise, we will be forced to cancel it and, if necessary, inform the relevant authorities.
The user must not make any prohibited use of this website, including, but not limited to, the intentional introduction of viruses, trojans or any technologically harmful material.
The user, by accepting this legal notice, agrees to be in agreement with everything written in it.
Growshop Whole Green will not be liable for any damage or loss affecting your computer as a result of the above actions, or from the use of the website or the downloading of content from it or to which it redirects.
Terms of use
This website is for adults only. To access it you must be over 18 years of age in Spain or the age of majority in your place of residence or the jurisdiction applicable to you.
You should also refrain from visiting this site if viewing it is illegal in your country of residence.
Growshop Whole Green reserves the right to cancel an order when a manifest error is detected in the publication of the product price, paying in full the payment received from the customer by the same means in which it was made.
When a website displays a price that is ridiculously low or manifestly lower than its market value, the Civil Code establishes that contracts with an unlawful cause do not produce any legal effect. The cause is unlawful when it is contrary to the law or morality, as in this case, where the consumer would obtain unjust enrichment, contravening the provisions of article 7 of the Civil Code, which establishes that rights must be exercised in accordance with the requirements of good faith, since the Law does not protect the abuse of rights or the antisocial exercise thereof.
Links to other websites
The website may contain links to other websites, social networks and third party materials. These links are provided for informational purposes only. Growshop Whole Green has no control over such content. Because of this, Growshop Whole Green cannot be held liable for any damage or loss arising from the use of such links or third party material.
Intellectual and industrial property
The website www.growshopwholegreen.es is the property of Jose Carlos Delgado Gonzalves, and consequently its use is strictly prohibited without the prior express written authorization of the owner.
The intellectual and industrial property rights over the contents of the website (including designs, texts, images, graphics, icons, photographs and other audiovisual or sound content, as well as the sui generis right over the database), the design, the distinctive signs (trademarks and trade names), the derived computer programs (including source codes), as well as the different elements that make up the website correspond to Growshop Whole Green, only it has the right to use and exploit them, and, therefore, they constitute works protected by current intellectual and industrial property legislation.
Growshop Whole Green undertakes not to disclose the information obtained from its customers and users to third parties.
The use of the website by the user does not in any way imply the transfer of intellectual and/or industrial property rights over it, its contents and/or distinctive signs. To this end, by means of this Legal Notice, and except in those cases where it is legally permitted, the user is expressly prohibited from reproducing, transforming, distributing, publicly communicating, making available, extracting and/or reusing all or part of the content of the website.
It is strictly forbidden to copy or modify the designs, texts, images, fonts, graphics, icons, branding and other visual content in whole or in part. In this regard, the content of the Website may not be used or reproduced in whole or in part in any application or web page, may not be printed on any physical product, nor may it be copied, reproduced, modified, used or distributed for commercial purposes.
Growshop Whole Green reserves the right to take appropriate civil or criminal action against users who violate its industrial or intellectual property rights.
Cookie Policy
Access to this website may involve the use of cookies.
Cookies are small amounts of information that are stored in the browser used by each user so that the server remembers certain information that will later only be read by the server that implemented it. Cookies generally have a limited duration. No cookie on this website allows the user's telephone number, email address or any other means of contact to be contacted. No cookie on this website can extract information from the user's hard drive or steal personal information. The only way on this Website for a user's private information to form part of the cookie file is for the user to personally provide that information to the server.
The set of "cookies" helps us to improve the quality of our website, allowing us to control which pages our users find useful and which ones they do not. Cookies are essential for the functioning of the Internet, providing countless advantages in the provision of interactive services, facilitating navigation and usability of our website. In any case, the user can disable the use of cookies from the configuration of their Internet browser or can establish certain policies that allow the activation of a private mode through which cookies are always deleted after their visit.
Commercial communications
In accordance with article 20 and following of Law 34/2002, of July 11, on information society services and electronic commerce, Growshop Whole Green does not send commercial communications by email unless it has the express authorization of the recipient of the same. In any case, the user may request that commercial information not be sent through customer service channels at any time or by writing to us at the email address wholegreen@wholegreen.es
Privacy and data protection policy
Personal data obtained through Growshop Whole Green's data collection forms will be incorporated into a personal data file, using computerised support.
Data collection is carried out electronically, from the forms on its own website to its database. Whenever Growshop Whole Green needs to obtain information from the user, it is requested that the user provide it to us voluntarily and expressly.
The personal data received is treated confidentially and exclusively for the purpose of offering the requested services, with all the legal and security guarantees imposed by Law 34/2002 of July 11, on Information Society Services and Electronic Commerce, and in accordance with the General Data Protection Regulation (GDPR) REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 and applicable as of May 2018.
Pursuant to this legislation, a Data Protection Officer is defined, and it is guaranteed that personal data will be deleted as provided for by the legislation, no automated decisions or profiling are made, there is no transfer to third countries outside the EU, the interested party is informed of the right to file a complaint with the Control Authorities, and the data is always obtained from the same interested party.
- Data file:
Data file name: CUSTOMERS AND/OR SUPPLIERS
Name of the person responsible for the processing of data at Growshop Whole Green: Whole Green SL with CIF B72847163. Contact details for the person responsible for processing data: Pso. de la Ermita 4, 28979 Serranillos del Valle, Madrid. Email: privacidad@wholegreen.es
- Record of processing activities:
The aforementioned CLIENTS AND/OR SUPPLIERS file includes a type of personal data processing, Clients.
- Treatment: Clients.
Purpose of processing: Customer relationship management.
Clients: People with whom a business relationship is maintained as clients.
Categories of personal data: Those necessary for the maintenance of the commercial relationship. Billing, sending postal or email advertising, after-sales service and loyalty. With all this, we can offer the service of selling products, in accordance with the interests of the visitor or client. Growshop Whole Green undertakes not to transfer, sell, share or communicate personal data with third parties. The data will be collected exclusively for the determined, explicit and legitimate purposes, and will not be subsequently processed in a manner incompatible with said purposes.
Identification: Name and surname, NIF, postal address, telephone numbers, e-mail.
Bank details: Growshop Whole Green does not obtain bank details from its customers, as payments are made through other companies or services.
The categories of recipients to whom personal data may be communicated: Tax Administration, or another public body dependent on the General Administration of the State of Spain, which requests it.
- Retention of personal data:
Personal data of clients will be deleted as provided for by Spanish tax legislation, during the corresponding regularization period and the following four years.
Customer data for products that fall within the EC safety regulations, such as toys, may be retained for 10 years, if necessary for product traceability, or complaint registration, in compliance with Directive 2009/48/EC on toy safety.
- Automated decisions:
No automated decision-making or profiling is carried out.
- Legitimation:
The legal basis on which the treatment is based may be:
Legitimation for the creation of legal documentation: When formalizing a sale, it is necessary to process the client's data for the creation of legal documentation, for example a sales invoice, in which the interested party is a party. The type of document is always indicated, so that there is no ambiguity about what it refers to.
Legitimation by consent of the interested party: The prospective offer of products and communications is based on the consent that is requested. Our policy regarding email is focused solely on sending communications that the user has agreed to receive. If the user prefers not to receive these communications, we will offer them the possibility of exercising their right to cancel and opt out of receiving these messages through email.
- Recipients:
Growshop Whole Green undertakes not to transfer, sell, share or communicate personal data with third parties.
- Rights:
The rights of interested parties in relation to the Data Protection Officer are detailed in accordance with the GDPR and are:
Right to request access to personal data relating to the interested party.
Right to request rectification or deletion.
Right to request limitation of your processing.
Right to object to processing.
Right to data portability.
The interested party may exercise these rights by contacting the Data Protection Officer, sending an email to privacidad@wholegreen.es, duly identifying themselves and clearly indicating the specific right they are exercising.
Likewise, interested parties are informed that they may file a claim with the competent Data Protection Control Authority if they have not obtained satisfaction in the exercise of their rights, or the response from Growshop Whole Green has been delayed for more than a month: http://www.agpd.es/portalwebAGPD/CanalDelCiudadano/ejercicio_derechos/index-ides-idphp.php
- Links to other websites and services:
The wholegreen.es website contains links to other websites, which have their respective privacy policies. When the visitor leaves the Growshop Whole Green website through links to other web services, the user will be subject to the Privacy Policies of the respective sites visited.
The data of website visitors saved by Growshop Whole Green are not shared with the aforementioned services.
Growshop Whole Green does not see or have access to the passwords of the user accounts on the website.
Growshop Whole Green does not see or have access to the customer's bank details.
We remind you that you must be of legal age to access this website and purchase from our store.
The user will be deemed to have accepted these conditions by completing and accepting any of the forms included on this website.
The user is solely responsible for the veracity and correctness of the data included, and Growshop Whole Green is exonerated from any liability in this regard. Users guarantee and respond, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the registration or subscription form. Growshop Whole Green is not responsible for the veracity of information that is not of its own creation and for which another source is indicated, and therefore does not assume any liability for hypothetical damages that may arise from the use of said information. Growshop Whole Green reserves the right to update, modify or delete the information contained in its web pages, and may even limit or deny access to said information. Growshop Whole Green is exonerated from liability for any damage or loss that the user may suffer as a result of errors, defects and omissions in the information provided by Growshop Whole Green provided that it comes from sources other than Growshop Whole Green.
- Security of personal data
The personal data collected by Growshop Whole Green through different means will be incorporated into a personal data file. This file is stored in compliance with the security obligations of the General Data Protection Regulation (GDPR), among others: Limited access to the file to only the Data Protection Officer, or technical security measures and protected access to the file, and protected backup.
If Growshop Whole Green becomes aware of a serious breach of personal data security, such as theft or unauthorized access to personal data, the Spanish Data Protection Agency will be notified within 72 hours of detecting the incident.
- SSL Website Security
SSL Protocol. The Growshop Whole Green website uses the SSL protocol. The SSL protocol is used to increase security for website visitors, from a simple visit, filling out forms with personal data, or confirming the validity of the website. In this way, visitors know that they are actually browsing Growshop Whole Green, as opposed to a malicious website created by a third party.
SSL stands for Secure Socket Layer, which is a security protocol that makes your data travel more safely between a server and a web user by encrypting the data sent. Encryption refers to the use of mathematical algorithms and a system of keys that are only identified between the web user and the server. SSL technology is a highly secure transmission, with a low probability that other people can intercept personal data.
The Growshop Whole Green website uses SSL protocol in any action that requires the user to enter personal or payment data.
The hosting server of the Growshop Whole Green website maintains the SSL certificate created by the certification authority (CA) Let's Crypt. https://letsencrypt.org/
- How to identify a site with SSL
To identify a website with SSL, the address bar must begin with https:// and be accompanied by some indication of a secure page. This indication can vary depending on the browser, usually a closed lock symbol. If the address bar of the website begins with http://, the site does not use a private connection. Someone else may be able to see or change the information you send or that they collect. If you see an information symbol, warning, or a message such as *Login is not secure* or *Payment is not secure*, do not enter personal information or sensitive information such as passwords or credit cards. If the web address begins with http://, the visitor will be taken to the secure page version by replacing http:// with https://.